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Profile - Senior SAP Project Manager
SAP Solution Manager Expert
Multiple Full Lifecycle SAP Implementations
SUMMARY OF QUALIFICATIONS:
- Highly skilled SAP Certified Project Manager (with deep expertise using SAP Solution Manager), SAP Netweaver Business Intelligence Consultant, Strategic Enterprise Management Consultant (SEM) with SEM BCS experience, as well as SAP Materials Management Consultant and the SAP DFPS (Defense Forces & Public Security) Solution
- Certified Balanced Scorecard Strategy Consultant by Kaplan-Norton (The Palladium Group)
- SAFe Certified. Scaled Agile Framework.
- 8 years of Saudi Arabian Experience, including 6 with the Saudi Arabian Air Force Maintenance and Engineering Organization where I performed an evaluation of the SAP IS-Aerospace & Defense product
- Certified Hubspot Inbound Marketing and Sales Consultant
- Certified Scrum Master
- Financial Consolidations experience in e.on, Carrefour, Government of Catalunya, and solution advisor to several other consolidations customers
- Expert Knowledge of FDA Title 21 CFR Part 11
- SAP HANA Trained and Experienced
- Deep experience with the IS Aerospace & Defense Solution, SAP IS-Wholesale Distribution and IS-Retail Solutions as well as with consumer packaged goods, transportation and logistics, IS-Mill, IS-Utilities and Professional Services arena
- Senior Industry Principal within the SAP MENA region covering the Aerospace & Defense, Logistics, Transportation, EC&O and Professional Services industries
- Exceptional leadership skills honed both while an Aircraft Maintenance Officer in the United States Air Force and while running highly successful consulting organizations for top-tier software firms, such as SAP and i2
- Experienced SAP Consulting Practice Manager as well as i2 SCM Practice Manager
- Expert hands-on level knowledge of Supply Chain Management
- Investment Banking
- Solution Architect for various major implementations.
- Successful Sales Leadership with the Targeted Account Selling Technique
PROFESSIONAL EXPERIENCE:
Feb 2011-Present
Senior SAP Project Manager, with customers in Government, Medical Devices, Oil & Gas, Pharmaceutical, Manufacturing, Transportation, Aerospace & Defense, EC&O, Retail, Wholesale and Professional Services
SAP Partner: Detering Consulting Sept 2018-Ongoing
Industry: Aerospace & Defense (Textron)
Role: Interim Director, Marketing and Sales
- Setup Inbound Marketing and Sales Platform (Hubspot)
- Refined Sales Strategy around SAP ACS Warranty Management Solution
- Crafted winning SAP Activate Compliant SOW for $2.3 Million Dollar SAP ACS Programs & Warranty Textron Deal.
- Increased Sales Pipeline from +_Zero to $7,000,000
Client: Fiorella Insurance Aug 2018-Ongoing Industry: Insurance
Role: Overall Digital Marketing Strategy
- Setup and management of digital lead generation system
- Running multiple 8 figure Google PPC campaigns
- Advise on Sales Strategy
- Generated around $20,000,000 in net new customer revenue
- Expect 80% 2nd->5th year customer retention rates
Client: Heyday Footwear Sept 2016-Feb 2019
Industry: Consumer Goods
Role: Overall Digital Marketing Strategy
- Working with a small custom Athletic Footwear Designer to deliver a multi-channel Marketing and E-Commerce System
- Increased sales by 400%
- Implemented Hubspot+RevenueConduit+Shopify system architecture and a multitude of other applications
- Provide on-going digital marketing project management and Inbound Marketing Support
Client: Confidential July 2016-Sept2016
Industry: Consumer Goods
Role: SAP BW Consultant
- Designed a SAP HANA/BW Analytics solution that integrates digital promotions and SAP ERP
- Provided analytical strategy and techniques to provide attribution modeling from multiple channels including broadcast, digital and print.
- Goal was to provide a packaged solution for offer to various brands.
Client: Chaban Wellness, LLC July 2015-July 2016
Industry: Online Retailer
Role: SAP Project Manager - Inbound Marketing Consultant
- Internal S/4 HANA SAP Project Manager leading a solution selection effort
- Leading team on behalf of client
- Implementing and integrating various cloud-based applications including Zuora, Salesforce, 59 Call Center and Hubspot
- Helped client increase revenue from $28,000,000.00 to an estimate $38,000,000.00 by end of the year.
Client: ATCG Solutions (Now Ameri100, a publicly traded company Dec 2014-July 2015
Role: SAP Project Manager - Inbound Marketing Consultant
- Implemented comprehensive Inbound Marketing effort based on Hubspot and deep knowledge of SAP Solutions
- Using advanced written communication skills, created Content Marketing Roadmap and Launched Demand Generation efforts
- Providing Content Advisory and production of: Whitepapers, Case Studies, eBooks, Webinars, Sales Coaching
- Implemented Hubspot CRM and Hubspot Marketing platform
- Architected cloud-based Time and Expense, Accounting and Logistics systems.
- Helping them prepare SAP targeted demo’s
Client: ConCost AE May 2014-Dec 2014
Role: SAP Project Manager – Demand Generation Project
- Implemented comprehensive Inbound Marketing effort based on Hubspot
- Researched, designed and deployed content focused around SAP Construction template developed by the partner
- Generated 500+ active leads
- Implemented CRM Sales software to help manage the newly designed sales process
Client: Confidential Aug 2014- May 2015
Role: SAP Project Manager – New Product Introduction into SAP Eco-System
- Tasked with performing Market Penetration study for Invoice Automation software provider
- Identified and performed SWOT Analysis of 10 key SAP competitors
- Designed product certification team and certification roadmap
- Coaching on on-going Go-To-Market activities
Client: SAP Partner in the BI Space Dec 2012-Ongoing
Role: SAP Project Manager – Inbound Marketing Manager
- Developed SAP sales methodology
- Made marketing demand generation recommendations
- Providing on-going Demand Generation coaching
- Designed Cloud Based IT systems landscape to support business operations end-to-end
Client: SAP Partner in the Commercial Real Estate Sector July 2014-Ongoing
Role: SAP Project Manager – Inbound Marketing Manager
- Developed SAP sales methodology for SAP RE-FX Solution
- Made marketing demand generation recommendations
- Providing on-going Demand Generation coaching
- Designed Cloud Based IT systems landscape to support business operations end-to-end
Client: COSTCO Wholesale SAP IS-Retail Implementation May 2013-Nov 2013
Role: SAP Project Manager Spain-France SAP IS-Retail Project Manager for Greenfield Implementation
- Established European Template
- Scope: Finance (including European SEPA compliance and Hyperion Integration), Controlling, Merchandise and Assortment Planning, SAP CRM Loyalty Management, EDI, IBM 4690 POS, Membership Website, Sales, Procurement, Document Management, RF Gun Integration, Label and Sign Printers, POSDM, BW, BusinessObjects Webi and Establishment of Hosted Cloud Environment (1st of 3 Global Locations) and connectivity via MPLS to Corp. HQ.
- Managed Accenture, IBM, Telefonica, ADP, Toshiba and COSTCO resources
- Designed and established all required documentation standards, ensured that all project documentation met those standards and that they were used effectively both during the implementation and post Fo-Live.
- Achieved first SAP Go-live for COSTCO on 4 Nov 2013 after just 4 months.
Client: U.S. Navy Jan 2012-Apr 2012
Role: Project Manager for U.S. Navy
- Data as a Service (DAAS) Solution Architect
- Designed BusinessObjects Based Solution
- Defined data governance approach and organizational structure
Client: Engineered Synthetic Fibers Manufacturer May 2012-July 2012
Role: Solution Architect/Project Manager
- Analysis and design of Executive Dashboard System
Client: SAP MENA Business Transformation Services-Al Faisaliah Medical Systems Company Aug 2011-Dec 2011
Role: SAP Project Manager
- Used SAP’s Value LifeCycle Manager (VLM) tool and Solution Manager as value engineer in this role
- Led a small focused team of business consultants to deliver this highly complex project
- Redesigned existing business processes to save a total of $221,000,000.00 USD and increase sales from $450,000,000.00 to $1,000,000,000.00 by 2015
Client: Emirates Airlines Nov 2011 – Dec 2011
Role: Project Manager and Solution Architect
- Airline Route Profitability project-3rd in world for SAP, first using this approach.
- Evolved into BusinessObjects based offering being positioned around the world by SAP to Airlines
Industry Principle/Program Manager, A&D, Travel & Transportation, Professional Services & Financial Services Dec 2007-Feb 2011
Developed the Aerospace & Defense, Logistics, Professional Services, Utilities, EC&O and Financial Services pipeline throughout the Southern European and Middle East, with a focus on MRO across industry
Client: Emirates Airlines
- Provided SAP Netweaver related responses primarily focused on integration with existing loyalty management system.
Client: Egypt Airlines
- Overall leader of this winning five-year sales effort
- Presented to Chairman of the Board and all lower layers of management
- Ensured all demo team members rehearsed to my satisfaction before they delivered their messaging
- Answered all procurement (RFP) related questions
- Developed Solution Architecture
- Determined required components from a licensing perspective
- Worked out a winning proposal in conjunction with Account Executive
- Provided program management including project reviews
- Positioned MRO, SAP Loyalty Management and CRM for subsequent rollouts
Client: Amiri Flight
- Led winning sales effort for this critical sales effort
- Royal family of Abu Dhabi personal airline
- Replaced multiple homegrown systems with SAP
Client: Tawasun
- UAE Aerospace Economic Offset Program (multiple industries in reality)
- Responded to RFP
- Positioned Project and Portfolio Management as well as Edison (ideation software)
Client: Turkish Airlines
- Led Aerospace MRO Solution positioning exercise here.
- Provided value proposition and delivered key messaging to Chairman of the Board
Client: Olympic Airlines
- Delivered Aerospace MRO Solution positioning exercise here.
- Provided value proposition and delivered key messaging to Chairman of the Board
- Answered all RFPs
Client: Aeroflot
- Provided support for MRO related RFP activity
- Estimated all project related requirements
Client: Saudia Airlines
Role: Strategic Program Manager, member of steering committee
- Got program back on track after a rough start, customer now an official reference customer
- Tasked to develop a fuel management and hedging solution using SAP standard functionality
Other:
- Estimated all project related requirements for approximately 150 proposals
- Managed multiple engagement teams across the regions
- SAP Designated Steering Committee Representative on multiple critical clients.
- Determined Virtual Account Team (VAT) Composition and Customer Engagement Approach
- Presented SAP´s Value Proposition to C-Level Executives
- Coordinated the activities of all Account Activity from initial prospect identification on through project delivery
- Drove SAP Best Practices across the MRO domain, especially in the areas of Procurement, Configuration Control, Maintenance Planning, Project Planning, Investment Planning and Human Resource Management.
- Provided MRO expertise in multiple industries, including Railroad, Airports, Petrochemical and Automotive
- Developed Defense Forces sales pipeline, with UAE recently closed.
- Responded to multiple RFPs, assembled winning response teams, and led pre-sales activities.
- Performed Value Engineering functions such as Outside-In Business Cases, Benchmarking and Collaborative Value Assessment as a SAP Certified Value Engineer
- Closed deals 2008-2011 valued at approximately $24,000,000 with a license pipeline of $128,000,000 developed and services pipeline of $350,000,000
- Delivered key marketing messages at SAP Roadshow Events (+-50) throughout market covering SAP and Business Objects functionality
- Worked on end-to-end R/3-BW-Crystal Reports-LiveOffice-xCelsius Engage projects for”
- GraceKennedy Foods
- SAP MENA
- Aramco
- Still contracted to SAP MENA on specific projects
Why 10,000 Retailers using SAP Need Inbound Now!
SAP-Spain
SAP Customer Engagement Manager /Program Manager/Bid Manager June 2007-Dec 2007
Global Aerospace and Defense Hub with focus on MRO
Role: Provided Senior Level Program/Project Management for worldwide Aerospace and Defense industry customers
- Managed multiple engagement teams across the world
- Determined Account Team Composition and Customer Engagement Approach
- Presented SAP´s Value Proposition to C-Level Executives
- Performed Project Reviews for on-going SAP Projects both within the A&D arena and other projects
- Helped to drive 80,000,000.00 Euro pipeline to closure in the Services Industries
- Project Manager of a Strategically Critical internal SAP HR BI 7 & BI-IP Reporting Project called the Field Services Work Force of the Future
- Affects all SAP employees globally
- Considered a top SAP Strategic Priority Project
- Developed CRM Call Center Reporting Prototype using Visual Composer
- Provided Hands-On demonstration of APO-MSP functionality, Aircraft Reliability Centered Maintenance Analytics (iViews in the Portal)
- Gained hands-on BI-IP experience as well as SAP Visual Composer and Analytical Process Designer experience
- Provided demo on OutLookSoft, a newly acquired SAP software company
- Provided Solution Manager coaching for development management, status reporting, and implementation
- Rewrote SAP Solution Manager Content in CRM, BI, SEM, and Change Management areas
- Participating in and leading Partner engagements including bringing on new partners
- Supported MRO Marketing Events
SAP BI Netweaver Project Manager Feb 2007-Jun 2007
CEMEX
Provided Senior Level Project Management for this Global SAP Netweaver BI 7.0 Upgrade and Migration Project/SAP Enterprise Portals Deployment/Solution Manager deployment. Covers Financials, Sales Reporting, Logistics, Manufacturing, CRM and numerous legacy systems interfaces.
- Determining application dependencies
- Preparing assessment scorecard and Business Case
- Defining upgrade processes, including change management, testing and end-user training
- Working with BASIS Team resources to perform a technical upgrade of the BI development, quality assurance and production systems from BI version 3.5 to SAP NW2004s. The upgrade includes technical and planned functionality changes
- Designing Application Support Team Strategy, including technical systems environment design, processes and procedures.
- Demonstrated ability to work effectively with geographically-distributed Business Intelligence Team in both Spanish and English.
- Excellent communication and interpersonal skills
- Prior experience analyzing and designing business processes
- Using deep knowledge of SAP SEM and SAP Enterprise Portal to design a risk-minimized deployment plan
- Leading Hardware-resizing effort.
- Cross-functional responsibility with Business Process Team Project Management teams.
- Assisting in the procurement of highly trained SAP BI resources from around the world.
SAP SEM BCS Senior Consultant Dec 2006-Jan 2007
Carrefour
Provided SEM-BCS Consulting Support to this 550 Business Entity Project.
- Analyzed and corrected model errors.
- Identified and corrected problems with legacy system data acquisition
- Updated Items/Sub-Items
- Created required validations
- Modified BAPIs, ABAP Conversion Routines and methods
- Adjusted Reclassifications as required
- Updated BW InfoCubes as required
- Assisted client in identifying and eliminating numerous multi-million Euro valuation issues.
SAP BW Project Manager July 2006-Dec. 2006
Kelloggs
Provided Project Management for this major SAP Netweaver BW Upgrade and Migration Project. Covered Sales Reporting, Logistics, Manufacturing, CRM and APO related cubes, reports and Infospokes for 1700 Hand-Held Devices (3 types, different providers).
- Developed Project Plans
- Resource Management
- Architecture Advice
- Assisted Team Members with technical issues
- Redesigned overall system architecture.
- Drove Re-sizing of hardware across all BW and related landscapes
- Briefed Project Status on a weekly basis both up and down the Chain of Command.
- Project eliminated a 1 million dollar annual operating cost by replacing legacy IBM system-which fell straight to the bottom-line
SEM-BCS Consultant April 2006-July 2006
Government of Catalunya
Provided SEM-BCS Consulting Support to this 34 Business Entity Project. Called in to turn-around this project.
- Analyzed and corrected model errors.
- Updated Items/Sub-Items
- Created required validations
- Modified BAPIs, ABAP Conversion Routines and methods
- Adjusted Reclassifications as required
- Configured system to support various client directed reorganizations
- Configured system to support Consolidation of Investments
- Developed more flexible model
- Updated BW InfoCubes as required
- Trained End-Users
- Worked with BCS-BPS Integration Issues.
- Reduced Annual Consolidation task from 6 months to 2 weeks.
- Assisted client in identifying and eliminating numerous multi-million Euro valuation issues.
SEM-BCS Consultant March 2006-April 2006
E.On
Provided SEM-BCS and BW support
Identified, resolved and or escalated issues
Identified weaknesses and made correction recommendations in the Change Management area.
SAP Project Manager May 1, 2005 – March 2006
Vsuarez & Co.,Inc.
- Selected to lead this Greenfield SAP Implementation of ERP2004 (ECC 5.0)
- Represented SAP as the overall project manager on this $16 million dollar project
- Conducted over 100 Interviews to assemble this 32 person multi-national consulting team (plus 70 internals)
- Established processes and procedures to effectively deliver/manage:
- All Project Plans, Related Deliverables, Milestones and Specific Tasks
- Developed and implemented escalation procedures for all project problems
- Modules implemented include: FI/CO/TM/MM/SD-IP HR-Payroll, HR-Administration and Benefits, HR-Training and Event Management, SEM-BCS, SEM BPS, SEM-BSC and APO-TP/VS and Demand Planning
- Modules implemented were based on the SAP IS-Wholesale Distribution and Meat-Industry Best Practices Solution, which included:
- Order-To-Cash Cycle
- Financial Supply Change Management
- Logistics Execution
- Procure-to-Pay
- Enterprise Management and Business Support
- Incentive and Commissions Management System (3rd Party Software)
- First project to use SAP Solution Manager in the SAP Caribe y Andina region
- Also used it to manage the 3rd Party Software
- Developed effective procedure to manage the development of nearly 3300 Man-days of ABAP development
- Key tool in scope control
- Deployed MS Project Enterprise Edition to manage this very large team
- Modules implemented were based on the SAP IS-Wholesale Distribution and Meat-Industry Best Practices Solution, which included:
- Secondary role was to lead the SAP SEM-BCS and SEM-BPS team
- Responsible for all deliverables as well as business process definition
- Merging various companies as part of this process
- Conducted day-to-day duties in both Spanish and English
- Worked closely with the hardware vendors both during the hardware selection process and the subsequent installation process
- Integrated their installation plan into the overall project plan
- Responded to IBM generated change orders
- Dealt with project deviations
BW/SEM Consultant Sept. 2004 – Apr 2005
Specific Role was to Develop Global Reporting Strategy
SealedAir Corporation
- Developed Global Reporting Strategy for BW/SEM Project covering 60 + Country Multi-National
- Set up BW Team to align with current project goals
- Established data gathering and validation processes and procedures
- Developed Global Reporting Strategy for 194 plant 64 country operation using the ASAP Methodology
- Member of Supply Chain Metrics (based on SCOR) development team
- Identified all ready to go BW SCOR KPIs
- Developed BPS Demonstration-Validation project for budgeting process for European Financial team
TruEconomy Consulting, Barcelona, Spain Dec 2003-Aug 2004
Supply Chain Management focused consultancy using primarily i2 Technologies Solutions
Managing Director, Southern European Region
- Established highly successful Supply Chain Management specialist consultancy
- Established Business Development Organization, Sales, Consulting and Support organization
- Developed profitable alliances with multiple partners
- Co-Sponsor of 3 Supply Chain Events in Spain with SINTEC Corp.
- Developed relationships with more than 60 SCM practitioners in Spain as a result
- Achieved 50+ media placements, including TV, Professional Journals and other media
- Achieved revenues of 1.2 Euros first full year operations
- Clients included Carrefour, Caprabo, Airbus, among others.
- Project manager on i2 Transportation Management project for Carrefour (500 Stores, 15 Distribution Centers in Spain)
- Project manager on Oracle 9i RAC i2 Stack Technology Certification for Airbus
BW/SEM Consultant Sept. 2002 – Jun 2003
Specific Role was to Develop and Deliver Global Reporting Strategy
Ajinomoto Corp. Japan
- Developed BW Blueprint for Global SAP Implementation in Process based Industry-Lysine (amino acid) manufacturer
- 6 Languages
- 7 Manufacturing Facilities
- Global Supply Chain
- Configured required InfoObjects, InfoCubes, Queries, etc.
- Assembled team for Global Roll-out
- Worked with module (FI/CO/SD/MM/PP) team leads to ensure their processes would provide the required data, prior to finalization of their design process, a key customer requirement
- Demonstrated, compared and contrasted, existing reports to BW reports to senior management teams around the Globe as part of buy-in process.
i2 Technologies, Barcelona, Spain May-2001-Sept. 2002
Consulting Manager
- Increased the installed client base 500%, primarily by redirecting the efforts of the sales team to focus entirely on the needs of the clients and how our software could help them increase profits. Developed a highly focused consultative sales approach based on knowing what questions the clients were likely to ask about our software once it was implemented in their business.
- Project/Program Manager for two simultaneous projects within AIRBUS, which, upon successful completion, led directly to an i2 license sale worth 5 million Euros. Used Theory of Constraints Critical Chain project management techniques, and my team of 19 consultants, spread across 3 continents, to complete this challenging project in 3 months.
- Project Manager for i2 Factory Planner implementation at Lusosider, a major steel manufacturer in Portugal.
SAP Arabia, Jeddah, Saudi Arabia June 1999-Apr. 2001
Professional Services Manager, Middle East and North Africa
Reporting directly to the CEO, was responsible for all Professional Services, including Sales, Pre-Sales, Consulting, Support and Training. Additionally, responsible for the strategically important ValueSAP program rollout.
- Increased customer base by 56% in our region, or approximately $104,000,000.00
- Launched the first web site of SAP Arabia, which won an award for best ERP web site in the Middle East.
- Developed and implemented complete set of consulting procedures for all facets of the operation
- Developed comprehensive business plan which led to the opening of the headquarters in Dubai.
- Developed comprehensive Professional Services Business Plan
- Participated in numerous key marketing events
- Mentioned in more than 150 media outlets, including journals, newspapers, TV, and web-sites.
SAP Business Warehouse/Business Intelligence Consultant,
Sole BW consultant within the SAP Arabia team
One of two certified Materials Management Consultants within SAP Arabia
Excellent knowledge of other logistics modules as well as FI/CO modules (gave pre-sales demonstrations in FI/CO, SD, APO-DP-SNP and SEM)
- Worked on various projects in various capacities, in both the MM and BW arena
- Performed ASAP Project Reviews, presented findings to senior executives, and provided on-going support to 5 different clients in the Petrochemical and Process industries
- Implemented small, end-to-end SAP BW Datawarehouse for large chemical factory.
- Reported on:
- Current On-Hand Inventory Balances in various countries
- Monthly Process Yields
- Profit and Loss statements, subsequently ported to Arabic Excel
- Various SAP HR related KPIs
- Provided 1st and 2nd level BW support to ARAMCO.
- Solved 51 SAP BW related problems during the 24 months I was responsible for their support
- Solved complex ETL problems from multiple SAP, Oracle and custom developed systems
- Worked closely with SAP AG development on need SAP BW enhancements
- Researched and found relevant standard SAP BW Business Content for various clients who were implementing SAP BW.
- Solved 51 SAP BW related problems during the 24 months I was responsible for their support
- Reported on:
- Project manager for various SAP projects, in industries such as Petrochemical, Process, Retail, Telecommunications and Steel.
- Scope included:
- FI/CO
- Logistics-All
- HR
- Various IS Solutions, including Cable (now known as IS-Mill), Oil, Metals.
- Scope included:
Royal Saudi Air Force, Riyadh, Saudi Arabia 1993-1999
TRW employee (Originally BDM Int.)
Secret Security Clearance (Commercial and Military)
Senior Systems Analyst 1996-1999
Chief designer of $128,000,000.00 logistics information system, to support the Royal Saudi Air Force’s IT needs
- Led a team of analyst which conducted over 500 user requirements interviews and identified 4400 function points.
- Developed Process Flow Models, Entity Relationship Models and Function Hierarchy Models for over 173 processes.
- Developed first web-based data warehouse within this organization, integrating various legacy systems using Oracle’s Discovery Data Warehouse tool.
Functional Analyst 1993-1996
Managed the Automated Logistic System (AUTOLOG) of the Royal Saudi Air Force
- Developed comprehensive training manuals for the Aircraft configuration, Time Compliance Technical Orders (TCTOs), (Engineering Change Orders), Plans and Scheduling and various other modules.
- Identified software errors (5000+), led corrective action teams in resolving those errors, and developed completely new functionality to support mission critical requirements at the direction of the Commander, RSAF as well as the Minister of Defense.
- Identified and cleansed more than 8 million incorrect data records as part of the 9 Billion USD purchase of the F-15S Eagle Strike Fighter program.
- Recognized by the RSAF for outstanding contributions to logistics
Robbins – Gioia, inc. 1992-1993
Programmer Analyst
- Designed a production control system based on PERT/CPM techniques for military helicopters, including SH-60, H-3, CH-47 an AH-1 Cobra.
- Resulted in increased productivity and an overall return on investment (ROI) of 5 to 1.
- System in use throughout the United States Department of Defense.
- Recognized by the U.S. Congress
United States Air Force, 1978-1993
Officer, United States Air Force Jul/86 – Aug/92
Aircraft Maintenance Officer, C-130, F-16, B52, C-5A, OV-10
Sergeant, United States Air Force Jun/78 – Jun/86
Crew Chief, F-4 Phantom
Flight Engineer, C-130 Hercules
SKILLS:
- Languages: English (Mother Tongue) and Spanish (Fluent), French (Basic) Portuguese (understand), Arabic (tourist, but culturally proficient).
- Technical: Expert in SAP Business Warehouse/Business Intelligence, SAP Strategic Enterprise Management, SAP Materials Management, SAP ASAP Project Implementation Methodology, SAP Continuous Business Improvement, Certified Oracle Designer 2000 Master, Oracle Forms, PL/SQL, C.A.T II, Web Development, SAP Support Consultant and Theory of Constraints Practitioner. SAP IS Defense Solution-Specialized MRO Knowledge. BusinessObjects xCelsius, Webi, HANA, Sharepoint Setup, Use and Administration, Jira
- Publications: Author of various publications including complex IT system policies and procedures, Training Manuals, and various articles in newspapers.
EDUCATION:
MBA. Management, Quantitative Emphasis 1989
Webster University, St. Louis, Missouri
B.S. Industrial Technology 1986
Southern Illinois University, Carbondale, Illinois
A.A.S, Flight Engineering 1984
Community College of the Air Force, United States
TECHNICAL TRAINING
SAP HANA Apr 2013
101-Introduction to SAP HANA
201-Installing SAP HANA Components
202-Working with Data in SAP HANA
203-Creating Views
204-SAP HANA and SQL Script
SAP HANA Developer Training – Application Services
301-Using SAP Application Services
SAP HANA Developer Training – Predictive Analytics
401-Using the predictive analytics library
SAP HANA Administrator Training
501 – SAP HANA Adiministrator Training
Hubspot July 2012
Certified Inbound Marketing Consultant
Kaplan-Norton April 2012
The Palladium Group
Balanced Scorecard Certified Consultant
SAP
TBW10, DATA WAREHOUSING 2004
TBW20, BUSINESS INFORMATON WAREHOUSE – REPORTING & ANALYSIS
TBW30, MYSAP BI-BW DATA STAGING & EXTRACTION RELEASE 3.0B
TBW40, MYSAP BI-BW MODELING & AUTHORIZATION RELEASE 3.0B
TBW50, MYSAP BI-BW CASE STUDY RELEASE 3.0B
Strategic Enterprise Management Academy, 2004 (Certified)
SAP EC-CS
CRM Overview
SAP Materials Management Academy, (Certified)
SAP Continuous Business Improvement (Certified)
SAP Accelerated SAP (ASAP) Consultant for R/3 (Certified)
SAP Reverse Business Engineer
SAP Value Engineer (Certified)
SAP Project Estimator
SAP DFPS
I2 Technologies
i2 Demand Fulfillment
i2 Project Methodology TMPM (Certified)
i2 Supply Chain Strategist
i2 Strategic Opportunity Assessment (Certified)
i2 Value Propositions (Certified)
i2 SRM Solution Overview
i2 Solution Overview
i2 Intelligent Supply Chain Management (Certified)
i2 Supply Chain Management Overview
i2 Consumer Packaged Goods Solution Overview
i2 Supply Chain Planner Functional Implementer
i2 Factory Planner Functional Implementer 5.2
i2 Transportation Planner Functional Implementer
i2 Transportation Manager Functional
i2 Supply Chain Collaboration Functional
Advanced Project Negotiation
Other Technical Training
USAF Aircraft Maintenance Officer Course, 755 Hours, Dec. 1986
USAF Squadron Officer School, 3 Months, In-Residence, 1991
F-16 Familiarization Training, 5 Days, 1990
Pratt & Whitney, Statistical Process Control Course, 1989
USAF Lieutenants Professional Development Course, 2 Weeks, 1987
USAF Supervisor’s Orientation Course, 1983
USAF NCO Orientation Course, 1981
MRP II Training, Grumman Data Systems, 1990
Rough Cut Capacity Planning and Capacity Requirements Planning
Inventory Control
Item Master and Bills of Material
DMMIS (Depot Maintenance Management Information System) Forecasting Module
Master Production Scheduling
Material Requirements Planning
Master Routing File and Work Center Files
Cost Management
Shop Floor Control
Tool and Fixture Master
USAF Basic Survival Training, 17 Days, 1982
USAF Water Survival, Non-Parachuting Course, 2 Days, 1982
USAF Fixed Wing Aircraft Performance, 90 Days, 1982
C-130E Flight Engineer Initial Qualification, 100 Days, 1983
Tactical Nuclear Weapons Maintenance Safety Course, 5 Days, 1980
Jet Engine Run Certification to Full After-Burner, J79 (F-4 Phantom) Jet Engine, 1980
USAF Aircraft Maintenance Specialist F/RF-4 OM Entry Level Course, (112 Hours), 1978
USAF Aircraft Maintenance Specialist Course – (Tactical), (160 Hours), 1978
Private Pilot, Single Engine Land, Type Certified, Cessna, 150, 152, 172, 182, Pitts S2C,
AWARDS:
- BDM Excellence Award for Outstanding Achievement * 2
- TRW Star Awards * 3
- Letter of Appreciation from the Commander, Information Systems, Royal Saudi Air Force
- Air Force Commendation medal with one oak leave cluster, United States Air Force
- Humanitarian Service Award, United States Air Force
- Expert Marksman Medal, United States Air Force
- Desert Warrior Award, Gulf War I, Desert Storm
- Cash Suggestion Awards * 8, United States Air Force,
- Honor Graduate, Strategic Opportunity Assessment Course, i2 University
- Aircraft Commander’s Report on Crew Member-Outstanding In-Flight Emergency Response (We Survived)
- Commanders Recognition Letter, Asst. Deputy Commander for Operations, 1983
- Letter of Excellence, Commander, Air University, USAF, 1991
- Member Right of Line Flight
- Recognized for Outstanding Communication and Briefing Skills
- Competitive Leadership Excellence
- Academic Achievement Award
- Letter of Appreciation, POW/MIA Day, Commander, 3350 Technical Training Group, 1986
- Letter of Appreciation, Deputy Commander for Maintenance, 401st Tactical Fighter Wing, 1992
- Pacer Innovate Award, Director of Maintenance, 1988
- Named 1978 Hoosier Scholar, Governor Otis r. Bowen, M.D.