---
title: How to Manage SAP Mobility Solutions
description: Formulate a mobile device management strategy by focusing on these 8 key SAP Mobility Management issues during your MDM deployment.
---

[SAP BW|BOBJ|Project Management Blog ](https://www.sapbwconsulting.com/blog)

# [How to Manage SAP Mobility Solutions](https://www.sapbwconsulting.com/blog/how-to-manage-sap-mobility-solutions)

 Written by [Lonnie D. Ayers, PMP](https://www.sapbwconsulting.com/blog/author/lonnie-d-ayers-pmp) | Sun, Jan, 20, 2013 @ 08:50 PM

## Mobile Solutions For SAP

For you [military](https://www.sapbwconsulting.com/blog/what-is-the-tco-of-that-shinny-new-system-youre-about-to-buy) guys out there, this isn’t about deploying to an FOB.  It’s about managing mobile devices and [mobile workforces](https://www.sapbwconsulting.com/blog/8-value-based-questions-for-real-estate-management-software-solutions) using [SAP Mobility Solutions](https://www.sapbwconsulting.com/how-to-increase-profitability-sap-profitability-management-guide).

## Understanding The SAP Mobile Strategy

If you’re a [CIO](https://www.sapbwconsulting.com/blog/inbound-marketing/4-ways-to-bring-digital-innovation-to-your-company) or IT leader, or even a [CEO](https://www.sapbwconsulting.com/consulting-rate-calculator-whats-your-rate), then you may have been wondering why mobility is a big deal and what you need to know to manage [mobile devices](https://www.sapbwconsulting.com/blog/inbound-marketing/does-pci-dss-compliance-affect-you) and applications. 

You will want to know the following 8 acronyms and their meaning:

1. **EMM:** Enterprise Mobility Management
2. **MDM:** Mobile Device Management
3. **MCM:** [Mobile Content Management](https://www.sapbwconsulting.com/blog/inbound-marketing/12-sap-crm-content-management-system-requirements)
4. **MAM:** Mobile Application Management
5. **TEM:** Telecom Expense Management
6. **MOM:** Mobile [Operations Management](https://www.sapbwconsulting.com/develop-a-data-governance-framework)
7. **MSM:** Mobile Security Management
8. **MHD:** Mobile Help Desk

Typical Mobile Device-With More Computing Power than you can Imagine

 

 

Let's do a deeper dive into each one now:

 

## **EMM: or Enterprise Mobility Management**

 

This is your firm’s [overall approach](https://www.sapbwconsulting.com/blog/how-to-use-a-project-charter-to-start-a-project) to managing mobile devices, mobile enabled [business processes](https://www.sapbwconsulting.com/blog/5-kpi-design-best-practice-guidelines) and peacefully co-existing with the devices, such as iPads and iPhones, your employees already use.

 

- **MDM: or Mobile Device Management**.
  
  MDM is the ability to [configure](https://www.sapbwconsulting.com/blog/12-risk-management-considerations-to-measure-wricef-a), update, or restore a Device.  **MDM **is about making and maintaining assurance that the device is in [compliance](https://www.sapbwconsulting.com/blog/sap-grants-management) and in a “business-ready state”.  This is separate and distinct from any [application management](https://www.sapbwconsulting.com/sap-partnership-advisory-services) or security capabilities (e.g., remote wipe/lock)
- **MCM: Mobile Content Management
  
  **Users want anywhere, anytime access to their files. Information technology [managers](https://www.sapbwconsulting.com/blog/10-things-you-need-to-know-about-sap-s-hrms) want security, authentication, auditing, reporting, and, ultimately, some controls. Mobile [content](https://www.sapbwconsulting.com/blog/inbound-marketing/learn-7-key-approaches-to-developing-buyer-personas) management gives users what they want and [IT](https://www.sapbwconsulting.com/blog/9-epm-sap-strategy-management-how-to-best-practices-to-implement-now) the controls that they require.  It allows users to get access to personal files of any type, any size, and from any location, and it gives IT the ability to securely distribute and [control managed content](https://www.sapbwconsulting.com/blog/learn-what-makes-sap-dfps-solution-different)**
  
  **
- **MAM: Mobile Application Management  
  **  
  MAM solutions enable you to manage [internal, public](https://www.sapbwconsulting.com/blog/inbound-marketing/how-important-is-data-governance-to-internet-marketing), and purchased apps across employee, corporate, or shared devices in your organization.  Application Stores have a Catalog of applications and [a rich set of features](https://www.sapbwconsulting.com/fully-loaded-cost-calculator) that provide the ability to distribute, track, update, and secure enterprise application over-the-air.**  
  **

- **TEM: Telecom Expense Management
  
  **Organizations who have adopted mobile devices on a large scale need to optimize plan rates.  They need to have better visibility on how many devices are corporate liable vs. BYOD ([Bring Your Own Device](https://www.sapbwconsulting.com/blog/10-sap-data-migration-mistakes-to-avoid)).  Avoid lines that are paid for but remain unused, under-used, or over-used.  “All you can eat” mobility plans are still [cost-prohibitive](https://www.sapbwconsulting.com/how-to-increase-profitability-sap-profitability-management-guide) and are not necessary for all employees.  Selecting a plan can and should be a thoroughly executed project.**  
  **

- **MOM: Mobile Operations Management
  
  **Maintain control over QoS (Quality of Service).  Need visibility into the various components that exist in front of and [behind the corporate](https://www.sapbwconsulting.com/blog/inbound-marketing/3-multi-platform-marketing-resolutions-to-kick-off-the-new-year) firewall.  Organizations must have visibility into where a (potential) disruption is occurring in order to determine the best course of action for resolving the issue.**
  
  **
- **MSM: Mobile Security Management
  
  **

## Enterprise Mobile Security

 

Security for mobile needs to be considered from multiple angles, including:

- **Third-party compliance** (including Governance, [Risk](https://www.sapbwconsulting.com/sap-sem-cpm-risk-register-design-template), and Compliance (GRC))
- **Access** to the device
- **Securing** content on the device
- Secure and **trusted access** to corporate systems
- **Breach/Loss/Theft** mitigation
- Corporate vs. personal **[data protection](https://www.sapbwconsulting.com/blog/how-to-improve-sap-profitability-management-the-ultimate-guide)
  
  **
- **MHD: Mobile Help Desk
  
  **Mobile workers, by definition, will typically be at remote locations and not near a help desk.  As technical issues arise (whether network, device, application, or end-user driven), the ability to remotely and in real-time troubleshoot a problem can have a direct impact on the top and bottom lines of an organization.**  
  **

 

Wow, that's a lot of acronyms, even for an old military guy.  What should you take away from these data points?

### The **mobile landscape** [changes](https://www.sapbwconsulting.com/blog/inbound-marketing/discover-project-managers-utopia-with-these-change-management-tips) frequently!

- Mobile devices are **not created equally.
  
  **
- Plan to support **“managed diversity”.
  
  **
- [Mobility management](https://www.sapbwconsulting.com/blog/inbound-marketing/how-to-nail-sap-partnership-management) begins with **solid [planning.](https://www.sapbwconsulting.com/blog/12-warning-signs-your-epm-system-is-in-trouble)
  
  **
- Understand the various approaches to manage mobility and **choose wisely.
  
  **
- Leverage SAP’s research and experience in **mobile strategy.
  
  **
- Consider **Afaria** as your Enterprise Mobility Management Platform.

## SAP Mobile Strategy Solutions Consulting

Wherever you are at in your enterprise mobility journey, we can help.  We are SAP mobility [consultants](https://www.sapbwconsulting.com/blog/inbound-marketing/are-you-ready-to-think-grow-rich-mindmap) who can design your SAP mobility strategy, then implement your SAP mobility solution.  Just click the button and we can get started.

[Ask us about Mobile App Development](https://www.sapbwconsulting.com/enterprise-services/sap-industry-solutions/enterprise-mobile-app-development/)

 

People Who Read This Also Read:

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- Leverage SAP BW to Increase [Supply Chain Inventory](https://www.sapbwconsulting.com/blog/leverage-sap-bw-to-increase-supply-chain-inventory-accuracy) Accuracy

 

 

[View full post](https://www.sapbwconsulting.com/blog/how-to-manage-sap-mobility-solutions)

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