--- title: 10 Keys to Effectively Using the SAP Service Market Place description: SAP Service MarketPlace is a key tool for both SAP Customers and SAP Partners and SAP Consultants. Learn 10 Keys to effectively using it. image: https://www.sapbwconsulting.com/hubfs/Stock%20images/Woman%20in%20white%20long%20dress%20with%20book%20in%20hands.jpeg --- ![SAP Service Marketplace](https://www.sapbwconsulting.com/hubfs/Stock%20images/Woman%20in%20white%20long%20dress%20with%20book%20in%20hands.jpeg) # 10 Keys to Effectively Using the SAP Service Market Place Table of Contents ## Are you new to SAP?  If so, you are going to want to know about the SAP Service Marketplace.  ## What is it?  ![SAP Servicemarketplace](https://www.sapbwconsulting.com/hs-fs/hubfs/Stock%20images/Woman%20in%20white%20long%20dress%20with%20book%20in%20hands.jpeg?width=1000&name=Woman%20in%20white%20long%20dress%20with%20book%20in%20hands.jpeg) It is, quite simply, one of the [keys to success](https://www.sapbwconsulting.com/blog/inbound-marketing/are-you-ready-to-think-grow-rich-mindmap) for both [SAP Customers](https://www.sapbwconsulting.com/blog/what-is-the-tco-of-that-shinny-new-system-youre-about-to-buy) and **[SAP Consultants](https://www.sapbwconsulting.com/request-sap-implementation-consulting-support)**.  It is also where you will find access to the [SAP Partner Portal](https://www.sapbwconsulting.com/sap-partnership-advisory-services), and to the [SAP Community Portal](https://www.sapbwconsulting.com/blog/inbound-marketing/how-to-nail-sap-partnership-management), which will get you to SAP Developer Network, which is a world unto itself.       What are the Keys to the [SAP Service Marketplace](https://websmp103.sap-ag.de/~SAPIDP/002006825000000234912001E)?   - **Access** is your first key.  You will need to get a user ID for it, which is granted [to Customers](https://www.sapbwconsulting.com/blog/inbound-marketing/learn-how-to-land-big-customers-using-multi-channel-marketing) and [consultants](https://www.sapbwconsulting.com/consulting-rate-calculator-whats-your-rate) (who obtain a coveted “S” number). - **Navigating** around it is the second key.  Depending on your [role](https://www.sapbwconsulting.com/charge-out-rate-calculator), you may see different views of the marketplace.  SAP Employees [have a](https://www.sapbwconsulting.com/blog/how-to-use-sap-webi-tutorial) completely different view of the content than either a customer or [SAP consultant](https://www.sapbwconsulting.com/get-sap-consulting-support-now). - Whether you're a [SAP Consultant](https://www.sapbwconsulting.com/blog/5-reasons-why-your-business-needs-sap-services-consulting) or [SAP Customer](https://www.sapbwconsulting.com/blog/how-to-determine-your-fully-loaded-cost-rate), learn to search for an use **OKP** or Online Knowledge Products - Effective **search strategies**.  To leverage the **SAP Service ****Marketplace**, [one of the](https://www.sapbwconsulting.com/blog/inbound-marketing/how-i-learned-to-sell-like-a-lion-king) keys to success is to understand how search works here.  All I can say is that practice makes perfect, but if you find [something you need](https://www.sapbwconsulting.com/blog/inbound-marketing/10-shortcuts-to-mastering-multi-channel-marketing) or like and may want to return to it, **bookmark it**. - Pay attention to the **dates of any search results** you may find.  If it is more than 4 years old, it most likely is out of date. - [Not everyone](https://www.sapbwconsulting.com/blog/inbound-marketing/what-do-sap-consultancies-do) in SAP **post documents** to the SAP Service Marketplace. If you know someone inside SAP that you think may know or have the information you are looking for, ask them if you do not find it.  For example, someone may have more detailed documentation about [SAP RE-FX](https://www.sapbwconsulting.com/blog/8-value-based-questions-for-real-estate-management-software-solutions), a relatively obscure, yet critical [SAP solution](https://www.sapbwconsulting.com/sap-consulting-services).  You should try to get to know who within SAP is the keeper of all things SAP Flexible Real Estate (SAP RE-FX) - **Quicklinks**.  There are already [many ‘bookmarks’](https://www.sapbwconsulting.com/blog/inbound-marketing/4-market-spend-approaches) which are called [Quicklinks](https://www.sapbwconsulting.com/inbound-marketing/learning-seo-from-the-experts).  Advice here is if you find one you want, bookmark it, as the [quicklinks](https://www.sapbwconsulting.com/hubspot-integrations-sales-sap-chat) do in fact change, a lot.  - Due to the shear size of the SAP Service Marketplace, if you find something you truly can’t live without, **download and add it** to your [personal SAP library](https://www.sapbwconsulting.com/sap-sem-cpm-risk-register-design-template). [SAP BW Business Content](https://www.sapbwconsulting.com/request-sap-business-planning-and-consolidation-sap-bpc-consulting-support) frequently falls into this category - When creating your [**SAP personal library**](https://www.sapbwconsulting.com/blog/12-easy-steps-to-being-a-better-sap-consultant), use names that make sense to you.  Don’t try to stick with SAP’s as they change. - Be very clear that what is in **SDN is different** from what is in the SAP [service marketplace](https://www.sapbwconsulting.com/blog/inbound-marketing/4-ingredients-for-a-successful-direct-marketing-mix-recipe) and is curated differently. ## SAP Service Marketplace - Where You Can Get Answers Fast   There you have it.  Ten keys to successfully using the incredible [resource](https://www.sapbwconsulting.com/blog/how-to-use-a-project-charter-to-start-a-project) that is the SAP Service Marketplace learned from my 25 years of [SAP experience](https://www.sapbwconsulting.com/sap-consulting-fi-co-mm-sd-pp-plm-bw-vora-hr-crm-scm-apo-ehs-grc-modules).  Need answers fast about SAP, or [SAP functional capabilities](https://www.sapbwconsulting.com/request-sap-functional-consulting-support)?  Lost in the Service Marketplace?  Start by downloading our SAP Mindmap, which will help you [understand SAP](https://www.sapbwconsulting.com/blog/top-10-strategies-for-maximizing-roi-with-sap-consulting-services) and tell you what sort of questions you should ask of SAP Service Marketplace.   [![Explore SAP R3 Solution](https://no-cache.hubspot.com/cta/default/118735/f18b9643-3abf-4f23-83cb-705d67939bb6.png)](https://cta-redirect.hubspot.com/cta/redirect/118735/f18b9643-3abf-4f23-83cb-705d67939bb6)     Thanks    Topics from this blog: [INDUSTRY SOLUTIONS](https://www.sapbwconsulting.com/blog/topic/industry-solutions) [Smart Questions](https://www.sapbwconsulting.com/blog/topic/smart-questions) [Best Practices](https://www.sapbwconsulting.com/blog/topic/best-practices) [Consulting](https://www.sapbwconsulting.com/blog/topic/consulting) ### Download SAP BW Mindmap Learn what SAP Business Warehouse is and what it does in under five minutes [![Get this Mindmap](https://no-cache.hubspot.com/cta/default/118735/8db2ad37-8211-47a3-86ae-09b6b2bb297b.png)](https://cta-redirect.hubspot.com/cta/redirect/118735/8db2ad37-8211-47a3-86ae-09b6b2bb297b) [mailto:someone@yoursite.com](mailto:someone@yoursite.com) ### Lonnie D. Ayers, PMP About the Author: Lonnie Ayers is a Hubspot Certified Inbound Marketing consultant, with additional certifications in Hubspot Content Optimization, Hubspot Contextual Marketing, and is a Hubspot Certified Partner. Specialized in demand generation and sales execution, especially in the SAP, Oracle and Microsoft Partner space, he has unique insight into the tough challenges Service Providers face with generating leads and closing sales using the latest digital tools. With 15 years of SAP Program Management experience, and dozens of complex sales engagements under his belt, he helps partners develop and communicate their unique sales proposition. Frequently sought as a public speaker in various events, he is available for both inhouse engagements and ** remote coaching. ** ![Balanced Scorecard Consultant](https://www.sapbwconsulting.com/hubfs/social-suggested-images/Balanced%20Scorecard%20Certified%20Graduate.jpg) He also recently released a book **"How to Dominate Any Market - Turbocharging Your Digital Marketing and Sales Results",** which is available on [ Amazon.](https://www.amazon.com/Dominate-Turbocharging-Digital-Marketing-Results/dp/1728357950/ref=sr_1_1?dchild=1&qid=1589182458&refinements=p_27%3ALonnie+D.+Ayers&s=books&sr=1-1&text=Lonnie+D.+Ayers)**** [View All Articles by Lonnie D. Ayers, PMP](https://www.sapbwconsulting.com/blog/author/lonnie-d-ayers-pmp) ## The SAP Blog Subscribe to our blog and receive SAP BW Updates, demand generation, inbound marketing, sales enablement, technology and revenue generation insights and ideas delivered right to your email. [mailto:someone@yoursite.com](mailto:someone@yoursite.com) ![SAP](https://googleads.g.doubleclick.net/pagead/viewthroughconversion/960101754/?value=0&guid=ON&script=0) ![](https://www.facebook.com/tr?id=199270410761059&ev=PageView&noscript=1) ```json { "@context" : "https://schema.org", "@id" : "https://www.sapbwconsulting.com/blog/10-keys-to-effectively-using-sap-service-market-place#blogposting", "@type" : "BlogPosting", "about" : [ { "@type" : "Organization", "name" : "SAP", "sameAs" : "https://en.wikipedia.org/wiki/SAP_AG" }, { "@type" : "Thing", "name" : "Service", "sameAs" : "https://en.wikipedia.org/wiki/Service_(economics)" }, { "@type" : "Thing", "name" : "Marketplace", "sameAs" : "https://en.wikipedia.org/wiki/Marketplace" }, { "@type" : "Thing", "name" : "Tool", "sameAs" : "https://en.wikipedia.org/wiki/Tool" }, { "@type" : "Thing", "name" : "Consultant", "sameAs" : "https://en.wikipedia.org/wiki/Consultant" }, { "@type" : "Thing", "name" : "Learning", "sameAs" : "https://en.wikipedia.org/wiki/Learning" }, { "@type" : "Thing", "name" : "Market", "sameAs" : "https://en.wikipedia.org/wiki/Market_(economics)" }, { "@type" : "Organization", "name" : "Partner", "sameAs" : "https://en.wikipedia.org/wiki/Joint_venture" }, { "@type" : "Thing", "name" : "Lock and key", "sameAs" : "https://en.wikipedia.org/wiki/Lock_and_key" }, { "@type" : "Thing", "name" : "Customer", "sameAs" : "https://en.wikipedia.org/wiki/Customer" } ], "author" : { "@id" : "https://www.sapbwconsulting.com/about-lonnie-ayers#person" }, "description" : "Learn ten practical keys for getting more value from SAP Service Marketplace, including access, navigation, and efficient use of SAP support content.", "headline" : "10 Keys to Effectively Using SAP Service Market Place", "inLanguage" : "en-US", "isPartOf" : { "@id" : "https://www.sapbwconsulting.com#website" }, "mainEntity" : [ { "@id" : "https://www.sapbwconsulting.com/blog/10-keys-to-effectively-using-sap-service-market-place#itemlist" }, { "@id" : "https://www.sapbwconsulting.com/blog/10-keys-to-effectively-using-sap-service-market-place#howto" }, { "@id" : "https://www.sapbwconsulting.com/blog/10-keys-to-effectively-using-sap-service-market-place#faqpage" } ], "mainEntityOfPage" : { "@id" : "https://www.sapbwconsulting.com/blog/10-keys-to-effectively-using-sap-service-market-place" }, "mentions" : [ { "@type" : "Thing", "name" : "Access control", "sameAs" : "https://en.wikipedia.org/wiki/Access_control" }, { "@type" : "Thing", "name" : "End user", "sameAs" : "https://en.wikipedia.org/wiki/End_user" }, { "@type" : "Thing", "name" : "Identity document", "sameAs" : "https://en.wikipedia.org/wiki/Identity_document" }, { "@type" : "Thing", "name" : "Navigation", "sameAs" : "https://en.wikipedia.org/wiki/Navigation" }, { "@type" : "Thing", "name" : "Workforce", "sameAs" : "https://en.wikipedia.org/wiki/Workforce" }, { "@type" : "Thing", "name" : "Web content", "sameAs" : "https://en.wikipedia.org/wiki/Web_content" }, { "@type" : "Thing", "name" : "Strategy", "sameAs" : "https://en.wikipedia.org/wiki/Strategy" } ], "name" : "10 Keys to Effectively Using SAP Service Market Place", "potentialAction" : { "@type" : "ViewAction", "name" : "Explore SAP's R/3 Solution", "target" : { "@type" : "EntryPoint", "actionPlatform" : [ "http://schema.org/DesktopWebPlatform", "http://schema.org/MobileWebPlatform" ], "inLanguage" : "en-US", "urlTemplate" : "https://www.sapbwconsulting.com/learn-what-sap-erp-is-using-our-mindmap" } }, "publisher" : { "@id" : "https://www.sapbwconsulting.com#organization" }, "url" : "https://www.sapbwconsulting.com/blog/10-keys-to-effectively-using-sap-service-market-place" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.sapbwconsulting.com#website", "@type" : "WebSite", "name" : "SAP BW Consulting, Inc.", "publisher" : { "@id" : "https://www.sapbwconsulting.com#organization" }, "url" : "https://www.sapbwconsulting.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.sapbwconsulting.com#organization", "@type" : "Organization", "logo" : { "@id" : "https://www.sapbwconsulting.com#logo" }, "name" : "SAP BW Consulting, Inc.", "sameAs" : [ "https://www.linkedin.com/company/543163/admin/", "https://www.youtube.com/user/SAPBWConsulting/", "https://twitter.com/Lonniea39", "https://www.facebook.com/SAPBWConsulting" ], "url" : "https://www.sapbwconsulting.com" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.sapbwconsulting.com#logo", "@type" : "ImageObject", "caption" : "SAP BW Consulting, Inc. logo", "url" : "https://www.sapbwconsulting.com/hs-fs/hubfs/sapbw-consulting.png" } ``` ```json { "@context" : "https://schema.org", "@id" : "https://www.sapbwconsulting.com/about-lonnie-ayers#person", "@type" : "Person", "name" : "Lonnie D. 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: "ListItem", "name" : "Confirm the right SAP user and authorizations", "position" : 1 }, { "@type" : "ListItem", "name" : "Use the correct entry points for support content", "position" : 2 }, { "@type" : "ListItem", "name" : "Search strategically using keywords and filters", "position" : 3 }, { "@type" : "ListItem", "name" : "Bookmark high-value knowledge areas for your landscape", "position" : 4 }, { "@type" : "ListItem", "name" : "Track relevant notes, patches, and updates", "position" : 5 }, { "@type" : "ListItem", "name" : "Validate system prerequisites before applying fixes", "position" : 6 }, { "@type" : "ListItem", "name" : "Document repeatable navigation paths for your team", "position" : 7 }, { "@type" : "ListItem", "name" : "Coordinate with Basis and security for access and changes", "position" : 8 }, { "@type" : "ListItem", "name" : "Build a lightweight internal knowledge base of learnings", "position" : 9 }, { "@type" : "ListItem", "name" : "Review usage regularly to 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